Most orders will be shipped within 1-2 business days upon receipt via Startrack or Toll Road Service unless you request some other form of shipping. Sorry we do not ship via Australia post. We only ship to a commercial business addresses where we can obtain a delivery signature during business hours unless you have given us prior authority to leave your order without a signature. If parcels are left with no signature obtained by your request DownUnder Direct is not responsible for any loss of damage or your order. If no authority has been given to us and no one is available to receive your order a redelivery fee of $29 will passed onto you from our courier company. This is simply what we are charged for them to attempt a second delivery.
Once your order has been received please inspect your shipment for any courier damage. If products are damaged we must be notified within 48 hours of delivery. We do not ship via Australia post.
Freight is calculated on weight when your order is complete.
We are fully aware of the weight involved when shipping cardstock. Because of this we ship at the cheapest possible rate which is by road. If you want your order to leave via air-freight and arrive overnight then that can be arranged at your request and freight will be charged accordingly. If you wish to know freight cost before shipping please advise us at time of order.
All products/orders must be pre-paid prior to shipping
Approx time of arrival from Melbourne via Road to:
Brisbane/Gold & Sunshine Coasts- 2 business days
Rockhampton - 3 business days
From Rockhampton to balance of state 4 business days
QLD West 3-4 days
Sydney Next business day
NSW Country 1-3 business days
ACT 2 business days
Melbourne Next Business day
VIC Country 1-3 business day
Adelaide Next business day
SA Country 2-4 business days
Darwin 4-6 business days
NT Country 6 business days
Perth 5 business Days
WA Country 6 business days
Tasmania 3-4 Business days
These times can be changed to overnight if your order will fit into a 3 and 5 kg overnight bag. Some country areas will still be a couplod of business days evern with a air bag dispatch. Please phone to enquire on current exact delivery times if needed.